FAQs

Why Do I Need to Hire a Professional Gate Operator Installer?
Installing a gate operator requires specific knowledge of electricity as well as a proficiency in specific power tools. Our technicians are highly trained to install these machineries. If you are not equipped with this knowledge, you may be seriously injured when trying to install a gate operator yourself and may cause damage to your operator as well as your gate. Let our experienced and well-trained technicians install your gate operator correctly.
What Type of Gate Operator Do You Recommend for My Gate?
To choose the best gate operator for your gate, we determine the specifics of your gate that the gate operator will open. We can recommend the best gate operator for your gate by knowing the type of gate it will open, the width of the gate, and your budget.
Can You Program My Gate Operator to My Vehicle?
In most cases, we can program your gate operator to your vehicle. However, the make and the model of your vehicle will determine if your car can in fact be programmed.
Why Is My Gate Not Opening?
You gate may not be opening for a variety of reasons. Normally, it is due to low battery power if a clicking noise is heard coming from the unit. We recommend having a professional gate technician inspect your unit to determine the cause for your gate not opening.
Why Does My Remote Not Have the Same Range as It Did Before?
Normally, the battery in your remote may be the issue. However, it could be also be an indication that you may have an issue with the receiver or the board. We recommend having a professional gate technician inspect your unit to determine the cause of the decrease in range in your remote.
Why Is My Gate Not Closing and Opening as it Did Before?
The issue why your gate is not closing or opening as it did before can be due to the type of gate you have. If you have a swing gate, it could be either be related to the batteries or your post hinge on your gate. If you have a slide gate, it could be either be that the chain is rusted, or the rollers need to be replaced. We recommend having a professional gate technician inspect your unit to determine the cause for why your gate is not closing or opening as it did before.
Is There a Way I Can Open My Gate with My Phone?
Yes. Certain models of gate operators allow you to control your gate with your phone. Contact us to see if your gate operator is compatible.
Why Is My Gate Dragging on the Driveway?
The number one cause of a dragging gate is a leaning post. Over time a set post may start to lean. When this happens, the gate that the post is attached to starts to drag. We recommend having a professional gate technician inspect your post to determine the corrective measures to fix your post.
Will I need to be home for a service call appointment?
You do not need to be home for a service call appointment. Our technicians can diagnose the issue of your service call without someone home. If you prefer to be home to explain your issue to the technician, our technicians will call you prior to arrival. However, if your property is not accessible, we must have someone there to give access to the technician.
What Type of Payments Do You Accept?
At Hotshot Gate Repairs, we have a variety of ways to pay for your repair. Our technicians are equipped to take credit card payments on site. We also accept cash as well as checks made payable to Hotshot Gate Repairs. Our office staff can take payments by credit card and can email invoices to be paid from your computer or smartphone for a more secured transaction.
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